Sunday, May 15, 2011

MGT510-TQM Midterm subjective

MGT510-TQM    (14-5-2011)
By: Arslan

1.   Differentiate between continual and continuous improvement. (3 Marks)
2.   Define Big Q and Little Q?          (3 Marks)
3.   What is cost of quality? Explain with examples        (5 Marks)
4. Management Principles of ISO9000:2000?                        (5 Marks)

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