Tuesday, March 2, 2010

ENG201- Business and Technical English Writing (Session - 2) FINALTERM EXAMINATION Fall 2009 (25-02-2010)

FINALTERM EXAMINATION

Fall 2009

ENG201- Business and Technical English Writing (Session - 2)

Time: 120 min

Marks: 75

Question No: 1 ( Marks: 1 ) - Please choose one

Which of the following is unsurpassed in its ability to depict the composition of a whole?

Pie Charts

Flow Charts

Organizational Charts

Schedule Charts

Question No: 2 ( Marks: 1 ) - Please choose one

Which of the followings are like good mail order forms, although they also provide more room for explaining special needs.

Order letters

Adjustment letters

Inquiry letters

Deposit letters

Question No: 3 ( Marks: 1 ) - Please choose one

Which of the following presents the main idea before the supporting data?

Strategic plan

Indirect plan

Direct plan

Business plan

Question No: 4 ( Marks: 1 ) - Please choose one

Which of the following sentences gives instructions?

Open your book and turn to page twenty-five.

You open your book and turn to page twenty-five.

Do you open your book and turn to page twenty-five.

Can you open your book and turn to page twenty-five.

Question No: 5 ( Marks: 1 ) - Please choose one

Which is farthest in the past?

couple of days

last week

a day before yesterday

a month ago

Question No: 6 ( Marks: 1 ) - Please choose one

How can you make the following statement Concise?

‘There are only four rules of our company and every employee is bound to follow these rules.’

Four rules must be observed.

There are four rules that must be observed.

You must follow the rules.

Follow the rules.

Question No: 7 ( Marks: 1 ) - Please choose one

Which of the following is a nonverbal communication conveyed by posture and movement?

Expressions

Body language

Nodding of head

Smile

Question No: 8 ( Marks: 1 ) - Please choose one

Which of the following composition process is used in general and specific purpose while developing profile?

Composing business message

Defining objectives

Bad news message

Planning business message

Question No: 9 ( Marks: 1 ) - Please choose one

How will you define building credibility?

Try to earn confidence of strangers especially those predisposed to be skeptical or antagonistic.

Giving your audience a preview what’s ahead add to your authority and more importantly, helps people understand your message.

Arousing audience’s interest

The relationship you have with your audience

Question No: 10 ( Marks: 1 ) - Please choose one

How can we hold audience’s attention?

Plan to devote half of your time on audience’s behavior

Present every point in light of audience’s needs and values

By changing tone of voice

None of them

Question No: 11 ( Marks: 1 ) - Please choose one

When analyzing an audience during the speech, the first thing the speaker should be aware of is the audience's:

Evaluation

Understanding

Motivation

Attention

Question No: 12 ( Marks: 1 ) - Please choose one

What is meant by self-oriented roles?

Showing relationship among ideas

Calling attention to oneself and demanding recognition from others

Drawing out other members by showing verbal and non verbal support, praise or agreement

Suggesting decision-making procedures

Question No: 13 ( Marks: 1 ) - Please choose one

---------is used to enclose one or more entire sentences that add relevant but not essential detail to the main discussion.

Ellipses

Exclamation marks

Parentheses

Brackets

Question No: 14 ( Marks: 1 ) - Please choose one

Identify the correct subjects and verbs. The subjects are in bold and the verbs are underlined.

In the newspaper, an interesting article appeared.

In the newspaper, an interesting article appeared.

In the newspaper, an interesting article appeared.

In the newspaper, an interesting article appeared.

Question No: 15 ( Marks: 1 ) - Please choose one

Identify the correct subjects and verbs. The subjects are in bold and the verbs are underlined.

The insurance agent gave her sound advice.

The insurance agent gave her sound advice.

The insurance agent gave her sound advice.

The insurance agent gave her sound advice.

Question No: 16 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

I am asking if you would like to rollerblade together tomorrow?

I am asking "if you would like to rollerblade together tomorrow"?

I am asking "if you would like to rollerblade together tomorrow."

I am asking if you would like to rollerblade together tomorrow.

Question No: 17 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

Wherever we go people recognize us.

Wherever we go, "people" recognize us.

Wherever we go; people recognize us.

Wherever we go, people recognize us.

Question No: 18 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

Whenever, Cheryl, is in town she visits her sister.

Whenever Cheryl, is in town she visits her sister.

Whenever Cheryl is in town she visits her sister.

Whenever Cheryl is in town, she visits her sister

Question No: 19 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

Carl worried about the hurricane; but tried to stay calm and help his family.

Carl worried about the hurricane; but tried to stay calm, and help his family.

Carl worried about the hurricane but tried to stay calm and help his family.

Carl worried about the hurricane but tried to stay calm, and help his family.

Question No: 20 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

That is a promise that cannot be broken.

That is a promise who cannot be broken.

That is a promise whom cannot be broken.

That is a promise which cannot be broken.

Question No: 21 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

The alarm clock went off at 4:00 o'clock.

The alarm clock went off at four p.m. o'clock.

The alarm clock went off at four o'clock.

The alarm clock went off at four o'clock p.m.

Question No: 22 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

She will go to her grave with some secrets said Wendy.

"She will go to her grave with some secrets," said Wendy.

"She will go to her grave with some secrets" said Wendy.

"She will go to her grave with some secrets." said Wendy.

Question No: 23 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

When I noticed that our dog cut it's paw, I called the veterinarian right away.

When I noticed that our dog cut it's paw; I called the veterinarian right away.

When I noticed that our dog cut its paw, I called the veterinarian right away.

When I noticed that our dog cut its paw; I called the veterinarian right away.

Question No: 24 ( Marks: 1 ) - Please choose one

----------------- is a list of source materials on a particular subject.

Index

Bibliography

Appendixes

Glossary

Question No: 25 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

As the invitation stated, we'll see you on the tenth for our reunion.

Like the invitation stated, we'll see you on the, tenth for our reunion.

As the invitation stated, we'll see you the: tenth for our reunion.

Like the invitation stated, we'll see you: the tenth for our reunion.

Question No: 26 ( Marks: 1 ) - Please choose one

Which of the following aspect denotes the necessary research and organizing ideas?

Informal letter

Report production

Manuscript

None of them

Question No: 27 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

That is a problem who can't be solved without a calculator.

That is a problem that can't be solved without a calculator.

That is a problem whom can't be solved without a calculator.

That is a problem which can't be solved without a calculator.

Question No: 28 ( Marks: 1 ) - Please choose one

How many types of criteria are used in proposal?

Two

Three

Four

Five

Question No: 29 ( Marks: 1 ) - Please choose one

Which of the following statement does not apply to the element of “discussion” in a report?

It should be consistent with the study results.

It should not go beyond the study results.

It should generally be distinct from the results.

In qualitative studies, keeping it distinct from results is difficult.

Question No: 30 ( Marks: 1 ) - Please choose one

Which one of the following is more effective Technical Communication?

Oral communication

Mata communication

Non verbal communication

Written communication

Question No: 31 ( Marks: 2 )

What is formal document?

Question No: 32 ( Marks: 2 )

Explain the term ‘Abstract’.

Question No: 33 ( Marks: 2 )

What is the goal of Content Listening?

Question No: 34 ( Marks: 3 )

What is an “Empirical Research Report”?

Question No: 35 ( Marks: 3 )

Why Background information is added to Instructions?

Question No: 36 ( Marks: 3 )

What do you know about Task-facilitating roles in meeting?

Question No: 37 ( Marks: 5 )

Explain the terms ‘Chronology’ and ‘Spatially’.

Question No: 38 ( Marks: 5 )

How can you make your document error free?

Question No: 39 ( Marks: 10 )

You are employed in a local insurance company. The personnel manager, being concerned about poor staff morale following the closure of a small nearby branch and redundancies in 2 others, has asked the office supervisor to look into the problem. Assuming that you are the office supervisor, write a memorandum to the personnel manager outlining the problem and setting out the proposals for raising staff morale.

Question No: 40 ( Marks: 10 )

You are a General Manager of Telenor; you have noticed that due to the new packages of other networks your network is losing attraction. Write a Proposal to your MD and suggest that how can you make your network more attractive and popular.

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