Tuesday, March 2, 2010

ENG201- Business and Technical English Writing (Session - 2) FINALTERM EXAMINATION Fall 2009 (25-02-2010)

FINALTERM EXAMINATION

Fall 2009

ENG201- Business and Technical English Writing (Session - 2)

Time: 120 min

Marks: 75

Question No: 1 ( Marks: 1 ) - Please choose one

Which of the following is unsurpassed in its ability to depict the composition of a whole?

► Pie Charts

► Flow Charts

► Organizational Charts

► Schedule Charts

Question No: 2 ( Marks: 1 ) - Please choose one

Which of the followings are like good mail order forms, although they also provide more room for explaining special needs.

► Order letters

► Adjustment letters

► Inquiry letters

► Deposit letters

Question No: 3 ( Marks: 1 ) - Please choose one

Which of the following presents the main idea before the supporting data?

► Strategic plan

► Indirect plan

► Direct plan

► Business plan

Question No: 4 ( Marks: 1 ) - Please choose one

Which of the following sentences gives instructions?

► Open your book and turn to page twenty-five.

► You open your book and turn to page twenty-five.

► Do you open your book and turn to page twenty-five.

► Can you open your book and turn to page twenty-five.

Question No: 5 ( Marks: 1 ) - Please choose one

Which is farthest in the past?

► couple of days

► last week

► a day before yesterday

► a month ago

Question No: 6 ( Marks: 1 ) - Please choose one

How can you make the following statement Concise?

‘There are only four rules of our company and every employee is bound to follow these rules.’

► Four rules must be observed.

► There are four rules that must be observed.

► You must follow the rules.

► Follow the rules.

Question No: 7 ( Marks: 1 ) - Please choose one

Which of the following is a nonverbal communication conveyed by posture and movement?

► Expressions

► Body language

► Nodding of head

► Smile

Question No: 8 ( Marks: 1 ) - Please choose one

Which of the following composition process is used in general and specific purpose while developing profile?

► Composing business message

► Defining objectives

► Bad news message

► Planning business message

Question No: 9 ( Marks: 1 ) - Please choose one

How will you define building credibility?

► Try to earn confidence of strangers especially those predisposed to be skeptical or antagonistic.

► Giving your audience a preview what’s ahead add to your authority and more importantly, helps people understand your message.

► Arousing audience’s interest

► The relationship you have with your audience

Question No: 10 ( Marks: 1 ) - Please choose one

How can we hold audience’s attention?

► Plan to devote half of your time on audience’s behavior

► Present every point in light of audience’s needs and values

► By changing tone of voice

► None of them

Question No: 11 ( Marks: 1 ) - Please choose one

When analyzing an audience during the speech, the first thing the speaker should be aware of is the audience's:

► Evaluation

► Understanding

► Motivation

► Attention

Question No: 12 ( Marks: 1 ) - Please choose one

What is meant by self-oriented roles?

► Showing relationship among ideas

► Calling attention to oneself and demanding recognition from others

► Drawing out other members by showing verbal and non verbal support, praise or agreement

► Suggesting decision-making procedures

Question No: 13 ( Marks: 1 ) - Please choose one

---------is used to enclose one or more entire sentences that add relevant but not essential detail to the main discussion.

► Ellipses

► Exclamation marks

► Parentheses

► Brackets

Question No: 14 ( Marks: 1 ) - Please choose one

Identify the correct subjects and verbs. The subjects are in bold and the verbs are underlined.

► In the newspaper, an interesting article appeared.

► In the newspaper, an interesting article appeared.

► In the newspaper, an interesting article appeared.

► In the newspaper, an interesting article appeared.

Question No: 15 ( Marks: 1 ) - Please choose one

Identify the correct subjects and verbs. The subjects are in bold and the verbs are underlined.

► The insurance agent gave her sound advice.

► The insurance agent gave her sound advice.

► The insurance agent gave her sound advice.

► The insurance agent gave her sound advice.

Question No: 16 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

► I am asking if you would like to rollerblade together tomorrow?

► I am asking "if you would like to rollerblade together tomorrow"?

► I am asking "if you would like to rollerblade together tomorrow."

► I am asking if you would like to rollerblade together tomorrow.

Question No: 17 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

► Wherever we go people recognize us.

► Wherever we go, "people" recognize us.

► Wherever we go; people recognize us.

► Wherever we go, people recognize us.

Question No: 18 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

► Whenever, Cheryl, is in town she visits her sister.

► Whenever Cheryl, is in town she visits her sister.

► Whenever Cheryl is in town she visits her sister.

► Whenever Cheryl is in town, she visits her sister

Question No: 19 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

► Carl worried about the hurricane; but tried to stay calm and help his family.

► Carl worried about the hurricane; but tried to stay calm, and help his family.

► Carl worried about the hurricane but tried to stay calm and help his family.

► Carl worried about the hurricane but tried to stay calm, and help his family.

Question No: 20 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

► That is a promise that cannot be broken.

► That is a promise who cannot be broken.

► That is a promise whom cannot be broken.

► That is a promise which cannot be broken.

Question No: 21 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

► The alarm clock went off at 4:00 o'clock.

► The alarm clock went off at four p.m. o'clock.

► The alarm clock went off at four o'clock.

► The alarm clock went off at four o'clock p.m.

Question No: 22 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

► She will go to her grave with some secrets said Wendy.

► "She will go to her grave with some secrets," said Wendy.

► "She will go to her grave with some secrets" said Wendy.

► "She will go to her grave with some secrets." said Wendy.

Question No: 23 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

► When I noticed that our dog cut it's paw, I called the veterinarian right away.

► When I noticed that our dog cut it's paw; I called the veterinarian right away.

► When I noticed that our dog cut its paw, I called the veterinarian right away.

► When I noticed that our dog cut its paw; I called the veterinarian right away.

Question No: 24 ( Marks: 1 ) - Please choose one

----------------- is a list of source materials on a particular subject.

► Index

► Bibliography

► Appendixes

► Glossary

Question No: 25 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

► As the invitation stated, we'll see you on the tenth for our reunion.

► Like the invitation stated, we'll see you on the, tenth for our reunion.

► As the invitation stated, we'll see you the: tenth for our reunion.

► Like the invitation stated, we'll see you: the tenth for our reunion.

Question No: 26 ( Marks: 1 ) - Please choose one

Which of the following aspect denotes the necessary research and organizing ideas?

► Informal letter

► Report production

► Manuscript

► None of them

Question No: 27 ( Marks: 1 ) - Please choose one

Choose the correct sentence.

► That is a problem who can't be solved without a calculator.

► That is a problem that can't be solved without a calculator.

► That is a problem whom can't be solved without a calculator.

► That is a problem which can't be solved without a calculator.

Question No: 28 ( Marks: 1 ) - Please choose one

How many types of criteria are used in proposal?

► Two

► Three

► Four

► Five

Question No: 29 ( Marks: 1 ) - Please choose one

Which of the following statement does not apply to the element of “discussion” in a report?

► It should be consistent with the study results.

► It should not go beyond the study results.

► It should generally be distinct from the results.

► In qualitative studies, keeping it distinct from results is difficult.

Question No: 30 ( Marks: 1 ) - Please choose one

Which one of the following is more effective Technical Communication?

► Oral communication

► Mata communication

► Non verbal communication

► Written communication

Question No: 31 ( Marks: 2 )

What is formal document?

Question No: 32 ( Marks: 2 )

Explain the term ‘Abstract’.

Question No: 33 ( Marks: 2 )

What is the goal of Content Listening?

Question No: 34 ( Marks: 3 )

What is an “Empirical Research Report”?

Question No: 35 ( Marks: 3 )

Why Background information is added to Instructions?

Question No: 36 ( Marks: 3 )

What do you know about Task-facilitating roles in meeting?

Question No: 37 ( Marks: 5 )

Explain the terms ‘Chronology’ and ‘Spatially’.

Question No: 38 ( Marks: 5 )

How can you make your document error free?

Question No: 39 ( Marks: 10 )

You are employed in a local insurance company. The personnel manager, being concerned about poor staff morale following the closure of a small nearby branch and redundancies in 2 others, has asked the office supervisor to look into the problem. Assuming that you are the office supervisor, write a memorandum to the personnel manager outlining the problem and setting out the proposals for raising staff morale.

Question No: 40 ( Marks: 10 )

You are a General Manager of Telenor; you have noticed that due to the new packages of other networks your network is losing attraction. Write a Proposal to your MD and suggest that how can you make your network more attractive and popular.

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