FINALTERM EXAMINATION
Fall 2009
MGT501- Human Resource Management (Session - 1)
Time: 120 min
Marks: 92
| Student Info | |
| ExamDate: | 3/3/2010 12:00:00 AM |
Question No: 1 ( Marks: 1 ) - Please choose one
Impact of individuals' behavior within an organization is studied under:
► Organizational culture
► Organizational norms
► Organizational behavior
► Organizational rules
Question No: 2 ( Marks: 1 ) - Please choose one
Which of the following term is used to identify the physical & mental skills, required to perform by an individual within a particular position in an organization?
► Job title
► Job specification
► Job description
► Job evaluation
Question No: 3 ( Marks: 1 ) - Please choose one
Job analysis is performed to define:
► Job description & job specification
► Job specification & job position
► Organizational rules & policies
► Job description & job duties
Question No: 4 ( Marks: 1 ) - Please choose one
The group of tasks performed within an organization is known as:
► Duty
► Responsibility
► Job
► Position
Question No: 5 ( Marks: 1 ) - Please choose one
Which of the following had gained importance during 1970s to save the organizations from courts?
► Trade unions
► Human relation movement
► Employment legislations
► None of the given options
Question No: 6 ( Marks: 1 ) - Please choose one
Which of the following terminology describes the legal legislation in which job applicant should not be rejected on the basis of discriminatory practices?
► Affirmative action
► Legal compliance
► Equal employment opportunity
► Stereotype
Question No: 7 ( Marks: 1 ) - Please choose one
Entrepreneurs are said to perform the:
► Interpersonal role
► Informational role
► Supportive role
► Decisional role
Question No: 8 ( Marks: 1 ) - Please choose one
Which is NOT a weakness of group decision-making?
► Group decisions are time-consuming
► Groups enhance creativity through diverse views
► Group members suffer from ambiguous responsibilities
► Groups can be dominated by one or a few members
Question No: 9 ( Marks: 1 ) - Please choose one
________ team allows groups to meet without concern for space or time and enables organizations to link workers together.
► Process
► Self-managed
► Virtual
► Cross-functional
Question No: 10 ( Marks: 1 ) - Please choose one
Evaluation method generally adopted by most of the educational institutes to evaluate the students’ academic performance is:
► Project based method
► Focal point method
► Anniversary method
► Base timings method
Question No: 11 ( Marks: 1 ) - Please choose one
When subordinates provide feedback for supervisors, the comments should be presented anonymous because identifiable responses tend to result in:
► More critical ratings
► More negative attitudes from managers
► More overstated ratings
► All of the given options
Question No: 12 ( Marks: 1 ) - Please choose one
Which of the following could result in a legally questionable appraisal process?
► Conduct job analysis to establish criteria for successful performance
► Base appraisals on subjective supervisory observations
► Administer and score appraisals in a uniform manner
► Use clearly defined job performance dimensions
Question No: 13 ( Marks: 1 ) - Please choose one
Due to which of the following reason, subordinates may feel dissatisfied with their appraisal interviews?
► They feel threatened during the interview
► They can influence the course of the interview
► Constructive interviewer is conducting the interview
► Their poor performance is being highlighted
Question No: 14 ( Marks: 1 ) - Please choose one
Which of the following situation can be addressed through need assessment?
► The post training effects on organization
► The decisions regarding contents of training
► The selection of an appropriate medium for training
► The main issue that should be resolved through training
Question No: 15 ( Marks: 1 ) - Please choose one
Customer complaints & employee grievances can be used to:
► Determine training needs
► Deliver training contents to employees
► Offer development packages
► Ensure continuous learning
Question No: 16 ( Marks: 1 ) - Please choose one
Which of the following involves channeling the behavior of all personnel to accomplish the organization's mission and objectives while simultaneously helping them accomplish their own career objectives?
► Planning
► Organizing
► Leading
► Controlling
Question No: 17 ( Marks: 1 ) - Please choose one
Initially the personnel department was only involved in:
► Recruitment & selection
► Compensation & benefits
► Training & development
► Scheduling vacations
Question No: 18 ( Marks: 1 ) - Please choose one
The process of discovering potential candidates for actual or anticipated organizational vacancies is known as:
► HR planning
► Job analysis
► Recruitment
► Selection
Question No: 19 ( Marks: 1 ) - Please choose one
Which of the following term is used for choosing the individual that is best suited to a particular position and to the organization from a group of potential applicants?
► Recruitment
► Selection
► Staffing
► Enrollment
Question No: 20 ( Marks: 1 ) - Please choose one
Which of the following test can best evaluate the routine production activities of job that require coordination & physical strength?
► Cognitive aptitude test
► Job knowledge test
► Vocational interest test
► Psychomotor abilities test
Question No: 21 ( Marks: 1 ) - Please choose one
Background investigations and reference checks are considered to verify candidate’s _____________ .
► Age
► Marital status
► Credentials
► Gender
Question No: 22 ( Marks: 1 ) - Please choose one
Which of the following department is responsible for the socialization of new employees?
► Human Resource Department
► Accounts Department
► Marketing Department
► Administration Department
Question No: 23 ( Marks: 1 ) - Please choose one
The process of anticipating management needs, reviewing the skills inventory of a firm and creating replacement charts, is known as:
► Action planning
► Management development
► Management skills' inventory
► Succession planning
Question No: 24 ( Marks: 1 ) - Please choose one
Employee commitment had suffered a lot in recent years due to which of the following reasons?
► Structural downsizing
► Skill inadequacy
► Rational appraisals
► Organizational expansion
Question No: 25 ( Marks: 1 ) - Please choose one
The lifelong series of activities that contribute to a person’s career exploration, establishment, success, and fulfillment is called:
► Organizational development
► Career management
► Career development
► Career planning
Question No: 26 ( Marks: 1 ) - Please choose one
The process through which someone becomes aware of his/her personal skills, interests, knowledge, motivations; acquires information about opportunities; identifies career goals; and establishes action plans to attain those goals, is known as:
► Organizational development
► Career management
► Career development
► Career planning
Question No: 27 ( Marks: 1 ) - Please choose one
Which demographic group MOSTLY experiences the difficulty with career progress within Pakistan?
► Women
► Old men
► Professionals
► Young men
Question No: 28 ( Marks: 1 ) - Please choose one
'Monoo Textiles' wants to encourage the involvement of women on the upper-level managerial positions. Which of the following suggestions should Monoo Textiles consider?
► Offering flexible work schedules
► Providing additional financial benefits
► Awarding seniority status
► Facilitating with career success teams
Question No: 29 ( Marks: 1 ) - Please choose one
Which of the following helps an organization in defining and measuring the progress towards goal achievement?
► Key performance indicator
► Adoptation to legal compliance
► Strong compensation system
► Employee career planning
Question No: 30 ( Marks: 1 ) - Please choose one
The first step in developing a behaviorally anchored rating scale is to:
► Develop performance dimensions
► Generate critical incidents
► Re-allocate incidents
► Scale incidents
Question No: 31 ( Marks: 1 ) - Please choose one
'Job evaluation' served as a strong base for which of the following area of an organization?
► Compensation packages
► Training modules
► Organizational policies
► Rules & regulations
Question No: 32 ( Marks: 1 ) - Please choose one
Which of the following is one of the disadvantages related to "Factor Comparison Method"?
► Fixed compensable factors may lead to faulty results
► More value can be assigned to factors than job’s actual worth
► Useless for managerial jobs with subjective criteria
► Not useful when jobs are different from each other
Question No: 33 ( Marks: 1 ) - Please choose one
Ali was working as MTO in ABL & getting the package of Rs.20.000, few weeks ago he resigned from ABL & joined HBL which is offering him Rs.30,000 at the same post of MTO. In this situation HBL is adopting the ________ pay strategy.
► Above market rate
► Below market rate
► At market rate
► All of the given options
Question No: 34 ( Marks: 1 ) - Please choose one
For which of the following reason, organizations consider employee benefits important?
► To attract new blood in the organizations
► To retain the valuable employees
► To create good reputation in the market
► All of the given options
Question No: 35 ( Marks: 1 ) - Please choose one
Which of the following is NOT included in the indirect benefits?
► Medical assistance
► Gain sharing
► Pension plans
► Paid vacations
Question No: 36 ( Marks: 1 ) - Please choose one
Approximately, what percentage of the total payroll costs is contributed to benefits?
► Up to 40%
► Up to 10%
► Up to 90%
► Up to 80%
Question No: 37 ( Marks: 1 ) - Please choose one
If being a manager you have the power to dismiss, suspend or demote your subordinates, you are said to have which of the following power?
► Charismatic power
► Referent power
► Coercive power
► Legitimate power
Question No: 38 ( Marks: 1 ) - Please choose one
All of the following are reasons of conflicts in an organization, EXCEPT:
► Everyone competing for scarce resources
► Interactionist view about employees
► Poor coordination among employees
► Stereotypical views about employees
Question No: 39 ( Marks: 1 ) - Please choose one
Communication within a project team, emerged from different grades and departments of an organization is an example of:
► Diagonal communication
► Horizontal communication
► Upward communication
► Downward communication
Question No: 40 ( Marks: 1 ) - Please choose one
The document having ‘terms & conditions of employment’ gets signed by the employee at the time of joining to:
► Review terms on regular basis
► Maintain employee database
► Satisfy the top management
► Get employee’s written approval
Question No: 41 ( Marks: 1 ) - Please choose one
Involuntary bodily pressures like heart beat rate are controlled through:
► Biofeedback
► Transcendental meditation
► Hypnosis
► Burnout
Question No: 42 ( Marks: 1 ) - Please choose one
_______________ are always non-citizens of the countries in which they are working.
► Expatriates
► Third country nationals
► Home-country nationals
► Host-country nationals
Question No: 43 ( Marks: 1 ) - Please choose one
Farhan usually tries to create off-channel relationships with the high level bodies to:
► Be an effective leader
► Gain power through upward influence
► Get quick promotions
► Expand his interpersonal network
Question No: 44 ( Marks: 1 ) - Please choose one
If the frequency of banned behavior of an employee increases, it is better to:
► Provide employee some sort of counseling
► Inform top management about it and take no action
► Monitor employees’ behavior on regular basis
► Increase the intensity of the disciplinary action against him
Question No: 45 ( Marks: 1 ) - Please choose one
Which of the following employee benefits are legally imposed on organizations?
► Social security
► Stock options
► Care centers
► Flexible hours
Question No: 46 ( Marks: 1 ) - Please choose one
Mental and physical capacities of an individual to perform various tasks which come from knowledge, learning, and experiences are termed as:
► Perceptions
► Emotions
► Values
► Abilities
Question No: 47 ( Marks: 1 ) - Please choose one
Which of the following term is used to represent the employees’ disappointment with their management & employers?
► Arbitration
► Mediation
► Boycott
► Grievance
Question No: 48 ( Marks: 1 ) - Please choose one
United Nations sent a rescue team in the supervision of Mr. Kim from Geneva to the northern areas of Pakistan affected by the destructive earthquake of 2005. In this situation Mr. Kim is a/an:
► Parent-country national
► Host-country national
► Third-country national
► Local-country national
Question No: 49 ( Marks: 1 ) - Please choose one
All of the following could be goals of conflict, EXCEPT:
► Satisfying monetary needs
► Achieving special tasks
► Attaining desired happiness
► Avoiding employee grievances
Question No: 50 ( Marks: 1 ) - Please choose one
The heart of a continuous effort designed to improve employee’s competency and organizational performance is known as;
► Development
► Learning
► Training
► Relevance
Question No: 51 ( Marks: 1 ) - Please choose one
Learning about oneself is referred as;
► Self Actualization
► Self Assessment
► Self Reading
► Self Rationalization
Question No: 52 ( Marks: 1 ) - Please choose one
A method of career path that contains both a vertical sequence of jobs and a series of horizontal opportunities is known as;
► Traditional Career Path
► Network Career Path
► Lateral Skill Path
► Dual-Career Path
Question No: 53 ( Marks: 1 ) - Please choose one
When an individual sets career goals and identifies the means to achieve them, the process is known as;
► Career Path
► Career Planning
► Career Short Sightedness
► Career Development
Question No: 54 ( Marks: 1 ) - Please choose one
Which of the following is not included in intrinsic rewards?
► Promotion opportunities
► Working conditions
► Insurance
► Interesting work
Question No: 55 ( Marks: 1 ) - Please choose one
OWBPA stands for which of the following act?
► Older Workers Benefit Protection Act
► Older Women Benefit Protection Act
► Older Wife Benefit Protection Act
► Older Worth Benefit Protection Act
Question No: 56 ( Marks: 1 ) - Please choose one
FMLA stands for which of the following act?
► Family and Medical Leave Act of 1993
► Family and Maternal Leave Act of 1993
► Family and Mother Leave Act of 1993
► Family and Mental Leave Act of 1993
Question No: 57 ( Marks: 1 ) - Please choose one
POS stands for which of the following option?
► Point-of-service
► Person-of-service
► Point-of-solution
► Personality-of-service
Question No: 58 ( Marks: 1 ) - Please choose one
Which one of the following option describes the individuals’ capacity to influence decisions?
► Span of control
► Line authority
► Staff authority
► Power
Question No: 59 ( Marks: 1 ) - Please choose one
The composition of managers’ experience, skills, abilities, and knowledge represents which type of power?
► Rewarded power
► Expert power
► Referent power
► Legitimate power
Question No: 60 ( Marks: 1 ) - Please choose one
The traditional view about conflict explains the concept in which of the following way?
► Evidence of a failure in management
► Good for a group
► Improves productivity
► Cannot be evaded
Question No: 61 ( Marks: 1 ) - Please choose one
Who has presented the theory of Existence Relatedness Growth (ERG)?
► Alderfer
► McGregor
► Edward Thorndike
► McClelland
Question No: 62 ( Marks: 1 ) - Please choose one
Who has presented the Reinforcement Theory?
► Alderfer
► McGregor
► Edward Thorndike
► McClelland
Question No: 63 ( Marks: 1 ) - Please choose one
Which of the following test is used by McClelland to prove his theory?
► Thematic Apperception Test
► Vibrant Test
► Simulation Test
► Personality Test
Question No: 64 ( Marks: 1 ) - Please choose one
Which of the following term can be defined as “A state of mind, desire, energy or interest that translates into action”?
► Motivation
► Stimuli
► Resentment
► Conation
Question No: 65 ( Marks: 3 )
What are the measures one should take to overcome the problem of “Do Only What You Get Paid for” Syndrome?
Question No: 66 ( Marks: 5 )
What steps organizations can take to enhance the career advancements of their female employees?
Question No: 67 ( Marks: 10 )
How an individual proceeds his/her career development?
Question No: 68 ( Marks: 10 )
“Performance measurement affects employees in many ways.” Discuss this statement.
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