business communication (eng301)

Eng301

1. Write memo to chairperson wapda that u r an E-learner and u r facing problems due to frequent power breakdown also give suggestions.
2. What are the factors effecting organization of paragraph.(5)
3. Reader responds moment by moment what is the meaning of this phrase.
4. Readers responses are sharpen as per situation explain.

5. Communication play vital role in your career discuss it advantages. (10)

6Differenceb/w Oral communication and written communication.
7. Note on artifact (2)
8. Points for well wishes and sympathy in letter writing. (3)
9. Flow of communication (2)

Communication is__________way process
• One
• Two
• Four
• Six

Globalization means that for a Company to survive, it must establish markets not only in its own country
• two countries
• Six countries
• Many countries
• Whole World

______means that msg is specfic definite and vivid.
• Concreteness
• Completeness
• Consideration
• Conciseness

All things beings equal, break the ice ,business as usualetc
• Cliches
• Unit
What are the main points which should be kept in mind while writing a message carefully. (Marks: 10)

Write in more concise form:
"Your order that you placed on 25th Sep, has been received by us and we have shipped it on 28th Sep. So it will reach you soon. Please inform us, when you receive it." (Marks: 2)

What is the difference between inquiry and general request letter, and what are the approaches used in both forms (Marks: 2)

Write a note on Editing and Proofreading (Marks: 5)

What are the main points to be kept in mind about a close paragraph (Marks: 3)

Editing is done on:
• final draft
• rough draft
• final form

In order to get promotion to an executive, it is necessary to have
• communication skills
• oral communication
• written communication
• presentation skills
Which one of the followings is not aspect of the AIDA plan?

► Attention
► Interest
► Desire and action
► Skill

It has been in use since 1950. It uses full–block form and open punctuation. No salutation or complimentary close is used. Reader’s name, is used in the first and last sentences. Subject and writer’s name are typed in capitals.

Match the above with one of the followings:


► The Block-form / Modified – Block
► Full-Block
► The Semi-Block
► AMS (Administrative Management Society)

It does not mean that the use of old-fashioned expressions such as ‘your kind enquiry’, ‘thank you’ and ‘please’. Rather, it grows out of respect and concern for others. It is a quality that enables a request to be refused without killing all hope of future business.
Match this statement with one of the following principles of communication:

► Conciseness
► Courtesy
► Consideration
► Completeness

Which one of the followings is not the purpose of communication?

► To initiate some action
► To impart information, ideas, attitudes, beliefs or feelings.
► To establish, acknowledge or maintain links or relations with other people.
► To make the people fool and sell your products.

Globalization means that for a Company to survive, it must establish markets not only in its own country but also in--------------------.

► two countries
► six countries
► many countries
► the whole world

The last paragraph should be--------------- for an effective business message.
► concise, correct
► long, concrete
► long, verbose
► concise, long

To communicate easily and effectively with your readers, how many number of principles of communication are applied:

► Nine
► Seven
► Eleven
► Six


In----------- characteristics such as body shape, body odors and skin color are included.


► Mental
► Physical
► Spiritual
► verbal


Selecting some details and omitting others is a process called:

► Abstracting
► Extracting
► Attracting
► Fascinating

A letter that completes a valid contract between a buyer and a seller is called:

► An order letter
► An acknowledgement letter
► An inquiry letter
► A sales letter

As good-news plan is similar to direct-request plan, so is persuasive plan to----------- plan.

► good news
► bad news
► pleasant news
► moderate news

------------------- is often effective for getting a motivational message out to a large number of people.

► Groupware
► Videotape
► Software
► Teleconferencing

Communication is the process by which individuals share:


► Coordinate activities,and make decisions
► Body movements
► Techniques
► Skills

‘AMS’ is the abbreviation of:

► Administrative Management Society
► Alcholical Member Society
► Advanced Management Society
► Asian Management Society


Sometimes an extra message is added at the end of a letter and is known as:

► Postscript
► Attention line
► Subject line
► Copy notation

-------------------is included to remind the reader to check for additional pages of information.

► Copy of notation
► Enclosure
► Subject line
► Attention line

Write a note on different punctuation styles. ( Marks: 2 )

Rephrase the following letter body: ( Marks: 2 )
“Will you ship us some time, anytime during the month of October would be fine, or even November if you are rushed (November would suit us just as well, in fact a little bit better) 300 of the regular Dell Computers.
Thank you in advance for sending these along in parcel post, and not in express, as express is too expensive.”

Point out some barriers in communication which arise due to attitude and value differences of sender and receiver. ( Marks: 3 )

Write short notes on the following: ( Marks: 5 )

1- Importance of communication in your career 2- Developing the right attitude


What is meant by Globalization? The implications of globalization on organizational behavior is profound and direct.Comment on this statement. ( Marks: 10 )
Define globalization? Implication of globalization on Organization behavior? (10)

Beginning ending of business msg should be effective? Plz comment. (5)
Communication is lifeblood for every organization discuss it (5)

what should be the important points for writing letter

importance of artifacts

explain guestware (2)
1) Is Effective communication is essential part of promotion in business world? Discuss (10)

2) What is the difference between inquiry and request letter? (5)

3) Write six points which best for letter writing. (3)

4) What purpose term artifact is used? (2)

Define Clarity?

Brief note on Buffer?

What Is main idea?

List different parts of a letter?