MGT503- Principles of Management_MIDTERM EXAMINATION

MIDTERM EXAMINATION
Fall 2008
MGT503- Principles of Management (Session - 2)
Time: 60 min
Marks: 50





Question No: 1 ( Marks: 1 ) - Please choose one
Which type of plan is used to meet a particular or unique situation?
► Tactical plan
► Operational plan
► Single-use plan
► Standing plan

Question No: 2 ( Marks: 1 ) - Please choose one
Many decisions fail after the final choice because of the occurrence of which of the following?


► Decision criteria weights were incorrect
► People affected failed to accept the solution
► Satisficing occurred
► Choice was wrong

Question No: 3 ( Marks: 1 ) - Please choose one
Sara has a new job and is learning to perform the tasks assigned to her. Different situations demand different decision-making processes. Sara finds a company directive that specifically restricts her from taking certain actions. It is called:





► Rule
► Method
► Broad guideline
► Procedure

Question No: 4 ( Marks: 1 ) - Please choose one
Asad spoke out in a meeting in favor of a potential cost savings that would result from a new employee benefits program offered by the company. He later received information that showed that his initial decision about the cost savings was incorrect, but he was too embarrassed to publicly admit that he was wrong, so he stuckby his original statement. Asad is practicing which of the following?

► Bounded rationality
► Satisficing
► Escalation of commitment
► Maximizing

Question No: 5 ( Marks: 1 ) - Please choose one
Which of the following requires managers to select the best alternative from multiple criteria or alternative solutions?
► Escalation of commitment
► Optimizing
► Satisfying
► Bounded rationality

Question No: 6 ( Marks: 1 ) - Please choose one
When an alternative is chosen because the manager believes it is "good enough," to solve his or her problem. It is called:

► Optimizing
► Satisficing
► Incomplete
► Maximizing

Question No: 7 ( Marks: 1 ) - Please choose one
As managers move towards the organizational hierarchy, problems are more likely to become which of the following?

► Well-structured
► Ill-structured
► Programmed
► Non-programmed

Question No: 8 ( Marks: 1 ) - Please choose one
The ABC Corporation is aware that significant problems are occurring within its production departments. It realizes that competitors are successfully utilizing more modern machinery and processes to better satisfy their customers. The ABC Corporation is currently implementing the necessary steps to upgrade its processing machines in order to resolve the problems it is facing. This is an example of an organization engaging in:





► Decision making
► Strategic planning
► Problem identification
► Benchmarking

Question No: 9 ( Marks: 1 ) - Please choose one
The fact that managers make consistent, value-maximizing choices within specified constraints is known as which of the following?

► Implementation of the alternative
► Rational decision making
► Irrational decision making
► Decision implementation

Question No: 10 ( Marks: 1 ) - Please choose one
Once a manager has identified a problem, the next step would be the identification of:
► Discrepancies
► Decision criteria
► Scenarios
► Factor weights

Question No: 11 ( Marks: 1 ) - Please choose one
EU, NAFTA, FTAA and ASEAN are examples of:





► Regional trade alliances
► Foreign airlines
► Soccer teams in Europe
► New multinational corporations

Question No: 12 ( Marks: 1 ) - Please choose one
Which of the following phrases is associated with the definition of organizational culture?


► Individual response
► Shared meaning
► Diversity of thought
► Explicit directions

Question No: 13 ( Marks: 1 ) - Please choose one
In a capitalistic economy, economic activity is governed by:
► Market forces
► Economic forces
► Cultural forces
► Political forces

Question No: 14 ( Marks: 1 ) - Please choose one
Which of the following approaches recognize differences among organizations and categorizes variables that affect an organization's performance?
► Process approach
► Contingency approach
► Function approach
► System approach

Question No: 15 ( Marks: 1 ) - Please choose one
According to Maslow's hierarchy of need, a healthy work environment is an example of which of the following need?
► Physiological
► Esteem
► Safety
► Social

Question No: 16 ( Marks: 1 ) - Please choose one
Which level of management is responsible for making organization wide decisions and establishing the plans and goals that affect the entire organization?
► Non managerial staff
► Top management
► Middle management
► First-line management

Question No: 17 ( Marks: 1 ) - Please choose one
The people who work directly on a job or task and have no responsibility for overseeing the work of others are called:
► First-line managers
► Middle managers
► Non managerial staff
► Supervisors

Question No: 18 ( Marks: 1 ) - Please choose one(chap 04)
When the CEO of a large retail store chain decided to sell off or close some of the stores that were not profitable, he was performing which of the following management functions?
► Leading
► Planning
► Controlling
► Organizing

Question No: 19 ( Marks: 1 ) - Please choose one
Hussain is the physician who heads the Critical Care Unit at Mercy Hospital, the most important role that he performs is:
► Informational
► Decisional
► Interpersonal
► Functional

Question No: 20 ( Marks: 1 ) - Please choose one
A firm is producing black & white televisions very efficiently but yet not succeeded because black & white television is not so popular. This firm is:
► Efficient but not effective
► Efficient as well as effective
► Neither efficient nor effective
► Effective but not efficient

Question No: 21 ( Marks: 1 ) - Please choose one(chap 04)
All of the following are included in the four components of the management process EXCEPT:
► Organizing
► Leading
► Delegating
► Planning

Question No: 22 ( Marks: 1 ) - Please choose one
Leadership role is important for
► Top level managers
► First line managers
► Middle level managers
► Non managerial staff

Question No: 23 ( Marks: 1 ) - Please choose one
Ali is the Branch manager at Mutual Saving Bank. If he is an average middle manager, which of the four management activities is he likely to spend the greatest amount of time?
► Planning
► Controlling

► Leading
► Negotiating

Question No: 24 ( Marks: 1 ) - Please choose one
A manager who has a reputation for being open and honest and understands how to motivate employees and customers, is said to have good:
► Conceptual skills
► Political skills
► Human skills
► Technical skills

Question No: 25 ( Marks: 1 ) - Please choose one
Manager's interpersonal skills are known as:
► Understand and motivate others
► Coordinate interests and abilities
► Use necessary tools and procedures
► Establish the right connections

Question No: 26 ( Marks: 1 ) - Please choose one
Sociology can be defined as:

► The study of people in relation to their fellow human beings
► The study of societies which help to learn about human and their activities
► It is the study of behavior of the individuals or groups within the political environment
► The science that seeks to measure and explains human behavior

Question No: 27 ( Marks: 1 ) - Please choose one
Which of the following is considered to be the father of modern computing?
► Fredrick W Taylor
► Abraham Maslow
► Charles Babbage
► Max Weber

Question No: 28 ( Marks: 1 ) - Please choose one
Today it is assumed that organizations will be _____ systems.

► Closed
► Open
► Structured
► Non-structured

Question No: 29 ( Marks: 1 ) - Please choose one
Approach highlighting collective responsibility for product and service quality and encouraging individuals to work together to improve quality is called:


► Knowledge management
► Total quality management
► Marketing management
► System management

Question No: 30 ( Marks: 1 ) - Please choose one
The science of management usually describes the ________to management issues.

► Rational approach
► Systematic approach
► Quantitative approach
► Behavioral approach

Question No: 31 ( Marks: 1 ) - Please choose one
The quantitative approach has contributed directly in the areas of:

► Planning and control
► Controlling and leading
► Organizing and controlling
► Planning and leading

Question No: 32 ( Marks: 1 ) - Please choose one
The quantitative approach includes applications of:

► Statistics, optimization models, information models and computer simulations
► Statistics, calculator simulations, information models and optimum models
► Information models, scientific simulations, mathematical models and statistics
► Computer simulations, administrative simulations, corporation models and statistics

Question No: 33 ( Marks: 1 ) - Please choose one
Ali has a job that pays him well, he desires to make a contribution to the organization, and he has an active social life. His desire is to become all that he is capable of becoming. Ali is at which of the following need defined by maslow?
► Self-actualization
► Safety
► Social
► Esteem

Question No: 34 ( Marks: 1 ) - Please choose one
Hawthorne studies had a dramatic impact on the role of ¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬____________
in organizations.

► Social behavior
► Moral behavior
► Ethical behavior
► Human behavior

Question No: 35 ( Marks: 1 ) - Please choose one
“Specialization increases output by making employees more efficient” it is called:

► Division of work
► Authority
► Scalar chain
► Order

Question No: 36 ( Marks: 1 ) - Please choose one
The managerial functions according to Fayol were :

► Commanding, organizing, planning, coordinating and staffing
► Organizing, staffing, commanding, coordinating and controlling
► Controlling, commanding, organizing, planning and leading
► Planning, organizing, commanding, coordinating and controlling

Question No: 37 ( Marks: 1 ) - Please choose one
The culture of an organization is largely determined by:

► Top management
► Employees
► Stockholders
► The company founders

Question No: 38 ( Marks: 1 ) - Please choose one
Mega environment that includes the attitudes, values, norms, beliefs, behaviors and associated demographic trends that are characteristic of a given geographic area is called :

► The legal-political element
► The economic element
► The international element
► The socio-cultural element

Question No: 39 ( Marks: 1 ) - Please choose one
In a capitalistic economy, economy activity is governed by:

► Political forces
► Economic forces
► Cultural forces
► Market forces

Question No: 40 ( Marks: 1 ) - Please choose one
Major forces outside the organization with potential to influence significantly a product or service likely to success is called:

► External environment
► Internal environment
► Mega environment
► Task environment

Question No: 41 ( Marks: 10 )
How a manager can make his forecasting technique more effective?Discuss in detail.

Now a days management techniques are more demanding, as soon as global boundaries are finished due to IT, and approach to each and every part of the world become easy, challenges are also increased in managing organization.

He will not stick to the old fashioned technique in decision making but he will use the up to date technique to resolve problem and forecasting.
He will use rational model for forecasting, so he will go through all steps and having complete knowledge and command of the problem so he might have alternatives.
1. First he will identify the problem.
2. Second he will categorize the problem, either is it crisis, non crisis or opportunity problem?
3. Third, he/ she weigh the problem according to importance.
4. develop the alternative, in case of plan change he will use alternative.
5. He/ she will critically analyze the alternative.
6. he/ she with his/her team will select the best alternative among all alternatives.
7.he/she will plan for the implementation of alternative.
8. then he/she will monitor the effictiveness of plan.
By these steps manager can forecast effectively, with almost negligible chances of failure.


Thank you