MGT502- Organizational Behaviour_MIDTERM EXAMINATION_2009

MIDTERM EXAMINATION
Spring 2009
MGT502- Organizational Behaviour (Session - 2)

Question No: 1 ( Marks: 1 ) - Please choose one
Which one of the following is NOT a characteristic of group in organization?
► Common goal
► Interaction with one another
► Accept expectations and obligations
► Mutually independent

Question No: 2 ( Marks: 1 ) - Please choose one
Jobs in which success demands stamina, leg strength and manual dexterity require management to identify an employee’s which characteristics?

► Physical abilities
► Motor abilities
► Mental abilities
► Emotional abilities

Question No: 3 ( Marks: 1 ) - Please choose one
Which of the following communication network is best illustrated by an unstructured committee?

► Vertical
► Wheel
► All-channel
► Chain

Question No: 4 ( Marks: 1 ) - Please choose one
When all communication is channeled through one person, which of the following communication network exists?

► All-channel
► Chain
► Horizontal
► Wheel

Question No: 5 ( Marks: 1 ) - Please choose one
Formal guidelines and authority hierarchies are examples of which function of communication?


► Control
► Agreement
► Motivation
► Information

Question No: 6 ( Marks: 1 ) - Please choose one
Which of the following is an example of downward communication flow?

► Suggestion boxes
► Disscussing problem with boss
► Feedback on job performance
► Letters to your boss

Question No: 7 ( Marks: 1 ) - Please choose one
The means by which a communication is passed is called:

► Medium
► Instrument
► Conductor
► Transmission

Question No: 8 ( Marks: 1 ) - Please choose one
On the Leadership Grid, a manager who has a medium concern for both, people and production is a (n):

► Team manager
► Country club manager
► MIddle of the road manager
► Authority-obedience manager

Question No: 9 ( Marks: 1 ) - Please choose one
If a leader’s main concern is accomplishing his/her group’s tasks, the University of Michigan studies label this leader as:

► Production-oriented
► Laissez-faire
► Consideration-oriented
► Employee-oriented

Question No: 10 ( Marks: 1 ) - Please choose one
Which of the following are the two dimensions of leadership behavior identified in the University of Michigan studies?

► Emotional and rational
► Autocratic and democratic
► Initiating structure and consideration
► Employee-oriented and production-oriented

Question No: 11 ( Marks: 1 ) - Please choose one
If trait theories of leadership are valid, then leaders are _____.

► Educated
► Trained
► Born
► Authoritarian

Question No: 12 ( Marks: 1 ) - Please choose one
The main difference between a leader and a manager is:

► Managers seek change and leaders don't
► Leaders are thought of as better people because they don't punish
► Leaders are advocates for change, and managers for the status quo
► Managers are concerned with people, and leaders with events

Question No: 13 ( Marks: 1 ) - Please choose one
Which of the following techniques most restricts discussion or interpersonal communication during the decision-making process?

► Groupthink
► Nominal group
► Brainstorm
► Electronic meeting

Question No: 14 ( Marks: 1 ) - Please choose one
Which of the following is a tendency for members of a cohesive group to reach decisions without weighing all the facts, especially those contradicting the majority opinion?

► Group conformity
► Group shift
► Groupthink
► Social loafing

Question No: 15 ( Marks: 1 ) - Please choose one
What is generally the result of groupthink?

► Higher quality decisions
► More risky decisions
► Less critical analysis
► Unpopular decisions

Question No: 16 ( Marks: 1 ) - Please choose one
Which of the following is true about virtual teams?

► There is an absence of verbal cues
► There is limited social context
► People collaborate online
► All of the given options

Question No: 17 ( Marks: 1 ) - Please choose one
Which of the following helps to explain the current popularity of teams?

► Easy to manage
► Less expensive
► Use employee talents better
► Promote socialization

Question No: 18 ( Marks: 1 ) - Please choose one
Which of the following statements concerning tenure is NOT true?

► Tenure does not appear to be a good predictor of employee productivity
► Tenure and satisfaction are positively related
► Tenure is a good variable in explaining turnover
► Tenure and organizational investment are negatively related

Question No: 19 ( Marks: 1 ) - Please choose one
What other name is the two-factor theory known by?

► Theories X and Y
► Motivator-Hygiene Theory
► Hierarchy of Needs Theory
► Satisfaction/Dissatisfaction Theory

Question No: 20 ( Marks: 1 ) - Please choose one
Which of the following method is used for strengthening desirable behavior?

► Negative Reinforcement
► Neutral Reinforcement
► Pleasant Reinforcement
► Positive Reinforcement

Question No: 21 ( Marks: 1 ) - Please choose one
How does McClelland define the need for affiliation?

► Drive to excel, to strive to succeed
► Need to make others behave in a novel way
► Desire for friendship and mutual understanding
► The desire to control & influence their behavior

Question No: 22 ( Marks: 1 ) - Please choose one
Who developed ERG theory?

► Mcclelland
► Maslow
► Alderfer
► Ouchi

Question No: 23 ( Marks: 1 ) - Please choose one
Maslow’s hierarchy of needs arranges those needs in which of the following orders?

► Physiological, esteem, safety, social, and self-actualization
► Physiological, safety, social, esteem, and self-actualization
► Safety, physiological, esteem, social, and self-actualization
► Physiological, social, safety, esteem, and self-actualization

Question No: 24 ( Marks: 1 ) - Please choose one
What are the three key elements of motivation?

► Interest, activity and reward
► Awareness, effort and outcome
► Stimulation, progress and achievement
► Intensity, direction and persistence

Question No: 25 ( Marks: 1 ) - Please choose one
Amna is an honest and straightforward person. She believes her employees are all similarly honest and straightforward, ignoring signs that they may be
manipulating her. What perceptual shortcut is Amna most likely using?

► Prototyping
► Contrast effect
► Halo effect
► Projection

Question No: 26 ( Marks: 1 ) - Please choose one
Asma is experiencing conveyance problem for her college pick and drop. She decides to use the rational decision-making model to decide what to do. What might be the next step she takes if she follows this model?

► Define the problem
► Identify the decisions criteria
► Evaluate other available alternatives
► Select the best alternative

Question No: 27 ( Marks: 1 ) - Please choose one
The time at which an object or event is seen is an example of what type of factor influencing the perceptual process?

► Situation
► Perceiver
► Reality
► Target

Question No: 28 ( Marks: 1 ) - Please choose one
What is the most relevant application of perception concepts to OB?

► The perceptions people form about each other
► The perceptions people form about their employer
► The perceptions people form about society
► The perceptions people form about external reality

Question No: 29 ( Marks: 1 ) - Please choose one
Imran is the head of a group at an advertising agency working with artists and designers to come up with effective branding of new products. Why is it particularly important for him to keep his team happy?

► People are more conscientious when they are in a good mood
► People are more efficient when they are in a good mood
► People are more productive when they are in a good mood
► People are more creative when they are in a good mood

Question No: 30 ( Marks: 1 ) - Please choose one
Which of the following statement is true regarding Big five Model?

► The Big Five traits are related to intrinsic motivational factors
► The Big Five traits are related to extrinsic motivational factors
► The Big Five traits are related to both intrinsic and extrinsic factors
► The Big Five traits have no relationship to motivational factors

Question No: 31 ( Marks: 1 ) - Please choose one
The degree to which people value relationships and show sensitivity and concern for the welfare for others is called:

► Quantity of life
► Quality of life
► Long-term orientation
► Social Loafing

Question No: 32 ( Marks: 1 ) - Please choose one
All of the following are sources of the values EXCEPT:
► External Reference Groups
► Role Models
► Achievement
► Teachers

Question No: 33 ( Marks: 1 ) - Please choose one
Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best described these values?

► Terminal values
► Instrumental values
► Theoretical values
► Social values

Question No: 34 ( Marks: 1 ) - Please choose one
Which of the following is NOT one of the scales to measure job satisfaction?

► Minnesota Satisfaction Questionnaire
► The Faces Scale
► The mentor scale
► Descriptive Index

Question No: 35 ( Marks: 1 ) - Please choose one
Following a response by the termination or withdrawal of something unpleasant is called----------------.

► Positive reinforcement
► Extinction
► Negative reinforcement
► Punishment

Question No: 36 ( Marks: 1 ) - Please choose one
Last year, Ali had taken lunch at a fast food restaurant that caused him food poisoning. Now whenever he passes by the restaurant, he feels nauseous. This is an example of which of the following learning theory?

► Classical conditioning
► Social learning
► Operant conditioning
► Reinforcement theory

Question No: 37 ( Marks: 1 ) - Please choose one
Which of the following are identified as new managerial functions?

► Planning and organizing
► Leading and controlling
► Directing and monitoring
► TQM and continuous improvement

Question No: 38 ( Marks: 1 ) - Please choose one
Mr. Ahmed is responsible to transmit information to outsiders on organization’s plans, policies, actions and results. Which managerial role is he playing in organization?

► Disseminator
► Spokesperson
► Representative
► Figurehead

Question No: 39 ( Marks: 1 ) - Please choose one
The greatest contribution of which one of the following to OB is through their study of group behavior in organizations, particularly formal and complex organizations?

► Psychology
► Sociology
► Anthropology
► Social Psychology

Question No: 40 ( Marks: 1 ) - Please choose one
If a manger is responsible to define goals, establish an overall strategy for achieving those goals and matching activities accordingly, then which one of the following functions is he/ she performing.

► Planning
► Organizing
► Leading
► Controlling

Question No: 41 ( Marks: 10 )
What are the common skills exhibited by an effective manager?

ANSWER:
Skill: Skill is defined as an ability to act in a way that allows a person to highly perform his roles.
Skills required by Effective Manager:
There are various skills which must be possessed by a manager in order to be effective. Some of such skills are listed below
• Define proper goals for everyone.
• Must plan and organize the work properly so that it flows smoothly.
• Enables proper communication in all directions.
• Promotes participation of individuals
• Provide honest feedback
• Empower and delegate the important tasks to subordinates
• Have full control over the whole process
• Motivate the subordinates to goal achievement
• Exhibits technical as well as administrative expertise to answer related questions.
• Facilitates work through teams and proper training
• Keep the activities move by following the schedule and deadlines.
• Rewards good performances