MGT503- Principles of Management_Fall 2008

FINALTERM EXAMINATION
Fall 2008
MGT503- Principles of Management (Session - 3)
Time: 120 min
Marks: 85





Question No: 1 ( Marks: 1 ) - Please choose one
Which one of Fayol’s 14 principles of management helps preserve the concept of a continuous line of authority?

► Unity of demand
► Unity of command
► Demand structure
► Continuous demand

Question No: 2 ( Marks: 1 ) - Please choose one
Which of the following is the obligation or expectation to perform a duty?


► Responsibility
► Unity of command
► Chain of command
► Span of control

Question No: 3 ( Marks: 1 ) - Please choose one
At which of the following stage, high levels of task performance are not the group’s top priority any longer?

► Storming
► Adjourning
► Forming
► Norming

Question No: 4 ( Marks: 1 ) - Please choose one
The process of managing the entire sequence of integrated activities and information about product flow is called:

► Total Quality Management
► Supply Chain Management
► Kaizen
► Value Chain Management

Question No: 5 ( Marks: 1 ) - Please choose one
Direct supervision is the best-known form of which of the following control?

► Feed forward
► Concurrent
► Feedback
► Management

Question No: 6 ( Marks: 1 ) - Please choose one
Beta Corp. managers are allowed a great deal of autonomy and freedom, but they must stay within their budgets and follow corporate guidelines. Beta uses which of the following control?

► Accounting
► Bureaucratic
► Market
► Sector

Question No: 7 ( Marks: 1 ) - Please choose one
Atif just received the news that he has received the promotion for which he has been waiting for two years. He is ecstatic. Every communication for the rest of the day will be affected by which of the following?
► Filtering
► Emotions
► Language
► Nonverbal cues

Question No: 8 ( Marks: 1 ) - Please choose one
Ali was being interviewed by Mr. samad for a job at Barnes Publishing. Suddenly, the interview was interrupted by a knock on the door. The interviewer’s assistant had an urgent phone message for Mr. samad saying that his cat was missing and he had to get home immediately. This is an example of which of the following?
► Body language
► Miscommunication
► Noise
► Semantic problem

Question No: 9 ( Marks: 1 ) - Please choose one
Leaders, such as Bill Gates of Microsoft, who can inspire followers above their own self-interests and can have a profound effect on their performance, are known as:

► Transformational leaders
► Informational leaders
► Dirctive leaders
► Emotional leaders

Question No: 10 ( Marks: 1 ) - Please choose one
Men tend to use which of the following leadership style?
► Employee-centered
► Interpersonal-centered
► Charisma-centered
► Task-centered

Question No: 11 ( Marks: 1 ) - Please choose one
Women tend to use which of the following leadership style?
► Autocratic
► Laissez-faire
► Dictatorial
► Democratic

Question No: 12 ( Marks: 1 ) - Please choose one
Which of the following leaders are perceived as agents of radical change rather than as caretakers of the status quo?
► Charismatic
► Situational
► Readiness
► Environmental

Question No: 13 ( Marks: 1 ) - Please choose one
Self respect, achievement and recognition are the example of which type of need?
► Social
► Physiological
► Self actualization
► Esteem

Question No: 14 ( Marks: 1 ) - Please choose one
Which of the following is the best description of effort?
► The level of willpower towards work
► The measure of intensity or drive
► One's ability to work
► The work required to complete a task

Question No: 15 ( Marks: 1 ) - Please choose one
Which of the following is the best description of motivation?
► The result of the interaction between a person and a situation
► A trait that some people have and some people don't
► A trained condition or response
► A talent that must be developed and perfected

Question No: 16 ( Marks: 1 ) - Please choose one
Suppose that motivated employees are in great tension. In order to relieve this tension they should:
► Involve in entertaining activities
► Achieve their personal Goal
► Reduce putting efforts
► Exert more efforts

Question No: 17 ( Marks: 1 ) - Please choose one
Horizontal coordination links the activities of which of the following?

► Same departmental level
► From Top to bottom
► From Bottom to top level
► Different departmental level

Question No: 18 ( Marks: 1 ) - Please choose one
An owner of an organization hires a sales representative to market his products. He gave power to sale representative to make certain decision. He has been given:

► Responsibility
► Span of control
► Authority
► Accountability

Question No: 19 ( Marks: 1 ) - Please choose one
Which of the following is not among the three perspectives that should be considered in preparing a business plan?




► Marketing perspective
► Perspective of the entrepreneur
► Investor perspective
► Technical perspective

Question No: 20 ( Marks: 1 ) - Please choose one
Which of the following is the most common source of new business financing?
► Venture capitalist
► Personal resources
► Lender
► Strategic alliances

Question No: 21 ( Marks: 1 ) - Please choose one
While making a business plan an entrepreneur cannot forecast sales revenues without:
► Market Research
► Developing legal plan
► Writing cover letter
► Developing insurance plan

Question No: 22 ( Marks: 1 ) - Please choose one
Which of the following organization is responsible for the development of small business in Pakistan?
► SMEDA
► BISE
► ICMA
► PCSIR

Question No: 23 ( Marks: 1 ) - Please choose one
“CLEAR” shampoo introduced the first ever anti-dandruff shampoo range for men. Through this shampoo Unilever is practicing which of the following strategies?

► Focus Strategy
► Differentiation strategy
► Cost leadership strategy
► Emergent strategy

Question No: 24 ( Marks: 1 ) - Please choose one
Which structure is an advanced version of the matrix organization, where employees continuously work on assignments that are oriented towards completion of a task?
► Functional
► Weighted
► Project
► Conservative

Question No: 25 ( Marks: 1 ) - Please choose one
The fact that managers can become experts within their industry is a function of which kind of departmentalization?

► Process
► Geographical
► Functional
► Product

Question No: 26 ( Marks: 1 ) - Please choose one
A construction supervisor who sees an impending thunderstorm, tells workers to go home, and secures the site is demonstrating:



► Authority
► Delegation
► Accountability
► Responsibility

Question No: 27 ( Marks: 1 ) - Please choose one
When the hierarchy of organizational goals is clearly defined, it forms an integrated network of goals which is called:
► Hierarchical-link chain
► Means-ends chain
► Weakest-link chain
► Level-level chain

Question No: 28 ( Marks: 1 ) - Please choose one
In BCG matrix which of the following businesses have a very small share of a market and are not expected to grow?

► Star
► Dogs
► Cash cow
► Question mark

Question No: 29 ( Marks: 1 ) - Please choose one
Which one of the following is a weakness of MBO?
► Requires training of employees
► Coordination of goals and plans
► Clarify priorities and expectation
► Foster employee motivation

Question No: 30 ( Marks: 1 ) - Please choose one
Which one of the following is a strength of MBO?
► Overemphasis of quantitative goals
► Requires training of employees
► Clarify priorities and expectation
► Tends to falter without strong commitment

Question No: 31 ( Marks: 1 ) - Please choose one
Organizations that exploit their distinctive competencies often attain above normal economic performance and obtain which of the following?
► Distinctive competencies
► Common strength
► Competitive edge
► Competitive parity

Question No: 32 ( Marks: 1 ) - Please choose one
Which of the following is the way through which an organization distributes its resources across the areas in which it competes?
► Scope
► Distinctive Competency
► Resource deployment
► Effective strategy

Question No: 33 ( Marks: 1 ) - Please choose one
Which stage of strategic management focuses on; “how the strategy is achieved”?
► Implementation stage
► Evaluation stage
► Realization stage
► Formulation stage

Question No: 34 ( Marks: 1 ) - Please choose one
When objectives are not written down or rarely verbalized and the planning lacks continuity, which of the following types of planning is used?

► Environmental planning
► Formal planning
► Economic planning
► Informal planning

Question No: 35 ( Marks: 1 ) - Please choose one
People who make fast decisions and focus on the short run prefers which of the following decision making style?

► Behavioral style
► Analytic style
► Conceptual style
► Directive style

Question No: 36 ( Marks: 1 ) - Please choose one
Which of the following is the step in the decision-making process that follows identifying a problem and decision criteria?
► Allocating weights to the criteria
► Analyzing the alternatives
► Selecting the best alternative
► Implementing the alternative

Question No: 37 ( Marks: 1 ) - Please choose one
Which of the following must be present in order to initiate the decision-making process?

► Pressure to act
► Time management
► Effective use of resources
► Plenty of time

Question No: 38 ( Marks: 1 ) - Please choose one
NAFTA was established by the Mexican, Canadian and U.S government on:
► August 12, 1990
► August 12, 1993
► August 12, 1994
► August 12, 1992

Question No: 39 ( Marks: 1 ) - Please choose one
All of the following are the part of organization’s internal environment EXCEPT:





► Culture
► Regulators
► Employees
► Owner

Question No: 40 ( Marks: 1 ) - Please choose one
Major forces outside the organization with potential to influence significantly a product or service is called:
► Mega environment
► External environment
► Task environment
► Internal environment

Question No: 41 ( Marks: 1 ) - Please choose one
Which type of managerial skill refers to the ability to analyze and diagnose complex situations?
► Problem-solving
► Interpersonal
► Conceptual
► Technical

Question No: 42 ( Marks: 1 ) - Please choose one
All of the following are titles of middle level managers EXCEPT:
► Operator
► District manager
► Dean
► Division manager

Question No: 43 ( Marks: 1 ) - Please choose one
Defining goals, establishing an overall strategy and developing a comprehensive hierarchy of plans are known as which of the following processes of management?
► Planning
► Leading
► Organizing
► Controlling

Question No: 44 ( Marks: 1 ) - Please choose one
According to Mintzberg monitor, disseminator and spokesperson are all:
► Interpersonal roles
► Informational roles
► Decisional roles
► Functional roles

Question No: 45 ( Marks: 1 ) - Please choose one
The most important point of Prof. Edward Deming’s Philosophy was:
► Achieving the Goals
► Consistency of Purpose
► Wastage of the resources should be minimized
► Collaboration among the members

Question No: 46 ( Marks: 1 ) - Please choose one
The success of the business can be judged through:
► Customer satisfaction
► Achieving of Organizational Goals
► Cost price reduction
► All of the given options

Question No: 47 ( Marks: 1 ) - Please choose one
Dr. Edward Deming has described his Philosophy about quality in:
► 14 Points
► 6 Points
► 8 Points
► 20 Points

Question No: 48 ( Marks: 1 ) - Please choose one
A single plan of action to guide managers and workers is called:


► Unity of direction
► Centralization
► Remuneration
► Scalar Chain

Question No: 49 ( Marks: 1 ) - Please choose one
All of the following are characteristics of an effective control system EXCEPT:

► Accuracy
► Reasonable criteria
► Developed and implemented by top management
► Timeliness

Question No: 50 ( Marks: 1 ) - Please choose one
Which of the following is an unofficial way of communication in an organization that is neither authorized nor supported by an organization?
► Noise
► Grapevine
► Channel
► Decoding

Question No: 51 ( Marks: 5 )
What are the leadership traits? Discuss.

Question No: 52 ( Marks: 10 )
Explain job specialization and its benefits and limitations. What could be the possible alternatives to specialization?


Question No: 53 ( Marks: 10 )
Suppose that an organization has some distinctive competencies, how long it will retain those competencies?

Question No: 54 ( Marks: 10 )
How can we implement Maslow’s Hierarchy of need theory in our life? Discuss in detail.